Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Blecke

William Blecke

October 28, 2025

5  out of  5
rating by William Blecke
"Maddie and Kayley are responsive, knowledgeable and willing to help keep me on track!"
We responded:
"Thank you for your review Bill! "
Profile photo of colleen cavanagh

colleen cavanagh

October 22, 2025

5  out of  5
rating by colleen cavanagh
"We recently moved back to Springfield. Maddie has been extremely helpful providing us information for all things insurance. With her very calm voice, she has answered our numerous questions, sometimes having to answer the same question more than once. Thanks, Maddie!"
We responded:
"I am so happy Maddie was able to answer your questions and offer a simple and informative transition back to Springfield. We are so happy to have you at Kaylie Snyder State Farm 🚗"
Profile photo of Karen RedCloud

Karen RedCloud

October 21, 2025

5  out of  5
rating by Karen RedCloud
"We are very pleased with State Farm. We saved a lot of money by switching insurance companies. Kaylie and her team are very friendly and professional. Thank you so much for helping us save a dollar, in this day and age. If anyone is looking for great insurance rates and a great professional team that goes the extra mile to help you save money contact Kaylie Snyder at State Farm. Very pleased. Thanks again"
We responded:
"Thank you for your kind words! We're delighted that Kaylie Snyder State Farm was able to help you save on your auto insurance while providing exceptional, professional service. Saving you money and delivering great insurance rates is what we strive for every day!"
Profile photo of Paul Redcloud

Paul Redcloud

October 20, 2025

5  out of  5
rating by Paul Redcloud
"Excellent, friendly and positive office staff. They were able to save us hundreds of dollars on our premium, by switching from our previous insurance company. We need to add the motorcycle on as well, so I will be contacting you, in the next couple days. Thank you so much to Kaylie Snyder and the office staff. Paul and I are blessed and thankful, this was God sent. I will definitely be sending friends and family to you. I would have given you 10 stars but I could only check 5. Thank you again😊."
We responded:
"Thank you for your wonderful review! We're thrilled Kaylie Snyder State Farm and our friendly office staff could save you hundreds on your auto insurance premium by switching from your previous company. We look forward to helping you add your motorcycle coverage soon. Your kind words and referrals mean a lot to us! For affordable, personalized auto and motorcycle insurance, we're here to provide the best coverage and service. Thanks again for choosing us!"
Profile photo of Denise Tillman

Denise Tillman

October 17, 2025

5  out of  5
rating by Denise Tillman
"Maddie was fantastic! She guided us through every step of the process with patience and clarity. I really appreciated her honesty and the fact that she never pressured us into anything we weren’t ready for. I’d absolutely recommend her to anyone—10/10 experience!"
We responded:
"Thank you for the great review! Maddie’s honest and patient approach makes finding the right auto insurance easy and stress-free. We’re glad you had a 10/10 experience and appreciate your recommendation. For trusted, personalized auto insurance coverage, we’re here to help anytime!"
Profile photo of Melissa Smith

Melissa Smith

October 16, 2025

5  out of  5
rating by Melissa Smith
"Maddie has been great with policy changes and questions we have!!!!"
We responded:
"Thank you so much for your review Melissa! "
Profile photo of Adam Heyn

Adam Heyn

September 25, 2025

5  out of  5
rating by Adam Heyn
"Maddie was very helpful when reaching out to notify me of my policy renewal!"
We responded:
"Thank you for 5 Stars! We love to keep our customers updated about their policies and I’m so glad you found it helpful! "
Profile photo of Brandy McCurrie

Brandy McCurrie

September 18, 2025

5  out of  5
rating by Brandy McCurrie
"Cherokee at Kaylie Snyder’s office was absolutely wonderful! 😊 She was very friendly and knowledgeable. I truly appreciate all of her help with switching our coverage over to State Farm."
We responded:
"Thank you so much for this amazing review! Cherokee is a rockstar. We are so happy to be able to insure your home and auto and look forward to working with you! "
Profile photo of Brittny Melcher

Brittny Melcher

September 15, 2025

5  out of  5
rating by Brittny Melcher
"Maddie is superb! She was extremely helpful and walked us through the process. I appreciated her transparency and that she wasn't pushy to provide us anything we didn't want to commit to. I would 10/10 recommend her to anyone!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Maddie provided such helpful and transparent support throughout the process. Your recommendation means a lot to us, and we'll be sure to share your kind words with her. If you ever need anything else, please don't hesitate to reach out! Welcome to Kaylie Snyder State Farm! "
Profile photo of Casey Denton

Casey Denton

September 13, 2025

5  out of  5
rating by Casey Denton
"The staff is always kind and polite. Any questions I have they are happy to answer. They really do care about their customers. I got both vehicles fully insured with no hassle. Thanks Cherokee!"
We responded:
"Thank you for your wonderful review! We're glad our team could assist you with caring and hassle-free service. "
Profile photo of Michael Bratcher

Michael Bratcher

September 10, 2025

5  out of  5
rating by Michael Bratcher
"Wayne has been absolutely amazing! Answered all my questions and then some. Oh, not to mention they are saving me a lot of money from my previous carrier! Awesome!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Wayne was able to answer all your questions and help you save money on your auto insurance. We’re committed to providing excellent service and great value, and it’s wonderful to know we hit the mark for you. Looking forward to having you as a customer with Kaylie Snyder State Farm."
Profile photo of Rebekah Helmich

Rebekah Helmich

September 9, 2025

5  out of  5
rating by Rebekah Helmich
"Kaylie Snyder's office is a very warm and friendly environment. It is so clear that her staff is knowledgeable and ready to assist however they can. I am very excited to work with this office in the future!"
We responded:
"Thank you so much for 5 stars! Looking forward to working with you!"
Profile photo of Daniel Parriott

Daniel Parriott

September 8, 2025

5  out of  5
rating by Daniel Parriott
"Maddie is the Best!! Extremely Professional and 1st Class!!!"
We responded:
"We truly appreciate your kind words and look forward to serving you again! 🙌"
Profile photo of misty baynum

misty baynum

August 29, 2025

5  out of  5
rating by misty baynum
"Maddie Faulkner, is the most friendly and helpful agent, love working with her."
We responded:
"Thank you for your wonderful feedback! Maddie is truly dedicated to providing exceptional service, and we’re so glad to hear how much you enjoy working with her!"
Profile photo of Kerry Spencer

Kerry Spencer

August 20, 2025

5  out of  5
rating by Kerry Spencer
"Last year my homeowners insurance doubled with my old company. I called and spoke with Morgan at Kaylie’s office and she was able to get it back to what I was paying before with even better coverage! Highly recommend with their friendly and understanding personnel!"
We responded:
"Thank you for your kind words! We’re glad Morgan at Kaylie’s office helped you lower your homeowners insurance premium while improving your coverage. At Kaylie Snyder State Farm we’re committed to providing affordable homeowners insurance with friendly, expert service. We appreciate your recommendation and look forward to assisting you again!"
Profile photo of BryAnn

BryAnn

August 15, 2025

5  out of  5
rating by BryAnn
"It’s always a pleasure when dealing with the ladies at this agency, friendly, knowledgeable and caring individuals. They explain the information in details and make sure that you are aware of how the policies work!"
We responded:
"We truly appreciate your thoughtful feedback! Our team is dedicated to providing clear explanations and personalized service to make insurance easy to understand. It’s wonderful to know you enjoy working with our friendly and knowledgeable agents. Thank you for choosing Kaylie Snyder State Farm! "
Profile photo of Jim Sloan

Jim Sloan

August 15, 2025

5  out of  5
rating by Jim Sloan
"I'm 68 have been dealing with auto insurance. My whole life. Kaylee Snyder is far and away second to none to any agent or company I have ever dealt with. She is so knowledgeable and helpful, She is a rock star in the auto insurance industry. She is a diamond.!"
We responded:
"Thanks Jim! We appreciate your business! 👍"
Profile photo of Erin Appenzeller

Erin Appenzeller

August 6, 2025

5  out of  5
rating by Erin Appenzeller
"Maddie is absolutely amazing to work with!!! She has helped me with so many of my insurance needs I don’t know where to start. From auto and home policies to notary bonds and life insurance Maddie has helped me every step of the way! She answered all my questions thoroughly and helped me find the right policies that fit my requirements. I recommend her for ANY of your insurance needs!"
We responded:
"I love hearing how Maddie is able to assist customers like you. She is a rock star and I am so happy she has been able to help you with all your insurance needs!"
Profile photo of Donald Gorbett

Donald Gorbett

August 6, 2025

5  out of  5
rating by Donald Gorbett
"Maddie @ the Kaylie Snyder State Farm Office is one of a kind. She is not only kind and patient she is also so incredibly knowledgeable and helpful. Maddie took her time to discuss all my options and policy coverage to ensure my businesses and equipment are properly covered. I truly appreciate Maddie and look forward to speaking with her anytime I need assistance in the future."
We responded:
"We appreciate your business Donnie! Thank you for your review!"
Profile photo of Karen Sheppard

Karen Sheppard

July 31, 2025

5  out of  5
rating by Karen Sheppard
"Very happy with my agent Cherokee. I switched and saved money.."
We responded:
"I love hearing that we were able to save you money but also offer you great service! Welcome to the office Karen! 👏"
Profile photo of Becky Allen

Becky Allen

July 28, 2025

5  out of  5
rating by Becky Allen
"Maddie was a great help in going over our policies and helping to guide me in the process of making the right decisions. She is patient and thorough, and a delight to work with!"
We responded:
"Thank you for 5 stars Becky! We love having you in our office and enjoy working with you! ❤"
Profile photo of Jamie Patarozzi

Jamie Patarozzi

July 24, 2025

5  out of  5
rating by Jamie Patarozzi
"I would highly recommend Kaylie, Maddie, and team are always fantastic to work with ! Very helpful and knowledgeable!"
We responded:
"We appreciate your business Jamie! Thank you for your review, it means a lot! "
Profile photo of Justin Long

Justin Long

July 15, 2025

5  out of  5
rating by Justin Long
"A+ experience working with Maddie Faulkner in Springfield, IL on our auto and homeowners policy renewals. Maddie took the time to listen and consider our individual circumstances, ensuring we received coverage that best fits our needs. Highly recommend!"
We responded:
"Thank you for the review Justin! I am so happy Maddie has been able to answer all your questions on your home and auto insurance. We are so happy to have you in our office! 👍"
Profile photo of DarlingStarling's World

DarlingStarling's World

July 10, 2025

5  out of  5
rating by DarlingStarling's World
"Worked with Maddi and Katie. They both are super patient and knowledgable. Made the switch in insurances (Life, auto, and home) super easy and less gruesome. Would highly recommend."
We responded:
"I'm so happy the girls could make the switch for your home, auto and life insurance seemless and easy! So happy to have you as a part of our office and look forward to working with you in the future! 😊"
Profile photo of Janea Godby

Janea Godby

June 25, 2025

5  out of  5
rating by Janea Godby
"was so awesome to work with, she made the process quick and easy and got the coverage I needed"
We responded:
"Thanks so much for your review Janea! "